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Introducing the Petango Store Contest! Win $1000 worth of microchips in addition to your regular monthly commissions from The Petango Store!

Refer your customers to The Petango Store and make sure they donate to your shelter in the check-out process. Once the check-out process is complete, your shelter will receive a commission on that sale PLUS the chance to WIN $1000 worth of microchips. In order to qualify for the microchips give-away a shelter must generate a minimum of 100 orders to The Petango Store in the entire month of April.

Every week we’ll send you a report of how you’re doing– so you can keep letting your adopters know about The Petango Store and increase your chances to win!

How we’ll support you:

The Petango Store helps your organization by providing a lifetime recurring revenue for every customer you refer to The Petango Store.

The Petango Store will help you refer customers to our site by providing:

•    Refreshed banners for your shelters.
• Tracking codes for purchases made by your specific shelter.
•    Weekly results on how your shelter is doing.
•    Month commission checks.

So let the fun begin! Get your customers to shop online at the Petango Store

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Pethealth Inc. is pleased to announce that its PetPoint animal welfare organizations will receive nearly  $5,000 in commissions from the first month of sales they have generated from the The Petango Store (www.ThePetangoStore.com).

“We are extremely pleased at the early success of The Petango Store, “ said Mark Warren, President and Chief Executive Officer of Pethealth.  “We especially believe in the value of The Petango Store Partner Program as it will provide a recurring revenue stream for our animal welfare organizations.”

Jan McHugh-Smith, President  & CEO of the San Francisco SPCA added: “Pethealth is continuously finding ways to give back through the products and services they offer.  We appreciate their commitment to promoting the health and welfare of animals.”

“As a foster-based rescue group it’s nearly impossible to sell goods at the time of adoption.  The Petango Store gives our customers great prices on over a thousand different products while our organization gets to benefit from their repeat sales. It’s like having our own virtual pet boutique/pharmacy!”  said Denise Willoughby, President of Luv-a-Pet Rescue.

ThePetangoStore.com has over 1,200 skus available, including well-known brands for flea, tick and heartworm medications, as well as non-prescription products such as DogEared, Vetrin and VetriLean. Also available are a variety of leashes, toys, shampoos and bedding for dogs and cats.

In addition, ThePetangoStore.com has the  unique ability to generate high volume traffic through the Company’s leading edge SaaS-based animal management software application, used by over 1,000 animal welfare organizations in the United States.  The Petango Store is generating additional traffic from the Company’s 24PetWatch micro chipping and Petango.com database of close to 3 million customers via its email marketing programs.  This translates into a significant advantage for The Petango Store in that its cost per customer acquisition is significantly lower than other online pet pharmacy stores.

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You’ve seen them come in, shaking their heads, scratching their ears until they bleed or ooze smelly discharge – dogs with ear infections are a regular occurrence in both the shelter world and in veterinary offices.

PetPoint Journal #23 issued August 1st 2008 indicated that 3.5% of the 1.3 million animal intakes through PetPoint during 2006 and 2007 were afflicted with an ear infection at some point during their stay with the animal welfare community. 10% of all ShelterCare dog claims are for ear infections. But ear infections are not just a problem in the shelter world, 14% of all PetCare claims for dogs that have not been in the care of the animal welfare sector are for ear infections and in this sector the risk of re-infection rises to 9%.

It is well known that when it comes to ear infections – an ounce of prevention is worth a pound of cure – but dogs’ ears are very sensitive and many dogs do not like to have their ears cleaned. This can be a huge problem for staff and volunteers in the animal welfare world who daily face the challenge of cleaning the ears of a dog with an unknown temperament in an effort to practice good disease control protocol. For this reason Pethealth has teamed up with a Canadian company to distribute a veterinarian approved new and innovative product, Dog-Eared, that offers simple and trauma free ear-cleaning for dogs.

Dog-Eared is available in two sizes, one for puppies and small breeds and the other for large breeds. This all natural product safely and effectively washes away ear wax build up from dogs’ ears leaving them healthy, clean and less susceptible to ear infections. The Dog-Eared applicator is a patented reverse spray nozzle that has been specially created to fit the unique structure of a dog’s ears and reverse the excess fluid, debris and wax safely out of the ear canal.

This product has already received strong praise!

“I used it on one large dog whose ears looked ok, but who was shaking his head. One treatment, and now he acts fine! I will continue to use it”

Judi C. Vogt, DVM
Shelter Veterinarian
Humance Society of Charlotte

Additional information about this product can be found by clicking here or by going to www.cleandogears.com. PetPoint users may order this product online at www.PetPoint.com and benefit from FREE SHIPPING! To order, call 1-866-600-3377 to speak directly to a Pethealth Inc. sales representative.

Please allow 3-4 weeks for order processing and shipping.

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As the reports, video footage and pictures of the devastation caused by Hurricane Ike continue to wing their way around the globe, our thoughts and prayers are with the residents of Texas and the emergency personnel who have been assisting in the relief effort. Of particular note are the staff, volunteers and animals of Galveston Island Humane Society, which was completely destroyed by Ike.

While we are headquartered approximately 1,500 miles away, we were nevertheless pleased to be able to do our small part to help. On Tuesday night we were called by the Houston SPCA (which in June had begun using PetPoint) and asked to assist their disaster response team and the Galveston Island Humane Society by creating a new module for PetPoint which would aid the reunification effort for lost pets. With the Galveston Island Humane Society buildings destroyed and their staff and animals in a temporary facility with no software, the PetPoint team jumped into action by first setting them up as a new PetPoint user. Using satellite Internet and emergency generators the Galveston staff were provided with a totally configured database by 11 a.m. on Wednesday and one of our key PetPoint staff members was immediately dispatched to Houston to train the staff in how to use the application.

The next step was for us to create a public Lost and Found service module to assist in reuniting lost pets with their owners. For this, we contacted Pets911 for assistance. By 8:00 p.m. on Wednesday evening the PetPoint/IT team had launched the Disaster Response Pet Portal (“DRPP”). “Our staff and volunteers are working around-the-clock to rescue pets and reunite them with their families, the online database portal created by Pethealth will make it easier for us ensure they find their way home as soon as possible.” said Patricia Mercer, President of the Houston SPCA.

In the Lost and Found module in PetPoint, the Houston SPCA lost pet hotline center staff have real time access to all the intake information entered by the Galveston staff. Houston staff can now immediately match reports of lost pets to new intakes in Galveston. The public can also view those pets on the DRPP which is hosted on Pets911.com (which is updated every 15 minutes from PetPoint) and notify hotline staff. Once a match is made, the Houston staff immediately place a “hold” on the animal through PetPoint, thus eliminating the chance that a lost pet will be adopted out, as happened in a number of cases after Hurricanes Katrina and Rita.

Houston SPCA and Galveston Island Humane Society are not the only ones who have been able to benefit from the power of PetPoint during this hurricane season. Since July 1st, hundreds of animals have been transferred between over a dozen animal welfare organizations in Texas using the PetPoint animal transfer module as these same organizations prepared themselves in advance of oncoming hurricanes.

This module, created in 2007, allows for a smooth paperless transfer of animal information between organizations: “The PetPoint Transfer Module enabled our animal rescuers to save valuable administrative time during these operations; time which was much better spent caring for our new guests.” says Katherine Bice, Executive Director for Humane Society SPCA Bexar County which has taken in hundreds of animals from both Gustav and Ike.

SPCA of Texas has evacuated over 500 animals from the Gulf Coast in recent weeks. Ann Barnes, Senior Vice President of Operations explains: “From Houston alone, we’ve transferred 108 animals. Without the help of PetPoint’s Transfer Module, our staff would have spent several hours re-creating kennel cards and animal records. Additionally, the module also made it easy for us to transfer records to the other shelters that received animals from us”.

As indicated in our e-mail of this week to all Texas shelters, we have also auto-extended all ShelterCare gifts from our Texas PetPoint users from 30 to 45 days for the remainder of the month to give new adopters in the affected area some extra coverage.

We are happy that we were able to assist Houston SPCA in their disaster response effort and look forward to working with our new PetPoint user Galveston Island Humane Society as it works to rebuild and continue with its valuable work in Galveston. The Houston initiative has underlined the power and versatility of PetPoint as a tool for those in the animal welfare community to use in both good times and bad. As the community of PetPoint users continues to grow we look forward to working with each of you to provide you with the help, assistance and options that you need to work ever more efficiently and cost effectively.

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According to Lysander in William Shakespeare’s A Midsummer Night’s Dream – “The course of true love never did run smooth”. Although he was talking about his own love for Hermia, it is a belief that may be ruefully echoed by those in the animal welfare community as they try to find the perfect adopters to provide “true love” for the animals in their care.

The finding of true love in the human world is elusive enough, even with the assistance of poetry, candlelit meals, flowers, and (of course) chocolates – how much more so for those homeless cats and dogs whose greatest assets may be submerged under layers of shyness and fear? Were we living in the Victorian era we could leave bouquets of flowers to speak for the animals – bunches of sweetpeas mixed with Queen Anne’s lace could be left outside the cage of a shy delicate female, a display of violets would be more appropriate for a faithful hound and a collection of cosmos mixed with forget-me-nots would speak volumes for the peaceful tabby who is so quiet it could be lost in the shuffle. But, the language of flowers is long lost in our society, and the animals unfortunately cannot speak for themselves.

The fate of all these thousands of animals therefore lies with you – the animal welfare community, and it is not an easy task. In the Sept -Oct ’07 edition of Animal Sheltering (Judgement Calls) some of the trials and difficulties facing adoption counselors on a daily basis were highlighted. Sadly the comment that “All it takes is for one person to have a bad experience with a shelter dog and it could turn them off from adopting forever.” speaks volumes about the fickle nature of many potential adopters.

This week to celebrate Valentine’s Day we would like to hear from you about a special cat or dog for whom your organization has found “true love”. To say thank you for all your daily efforts on behalf of homeless cats and dogs, we’ll profile your stories on our new social network PawsConnect to get the word out to pet lovers everywhere. The winner will receive 75 24PetWatch microchips! Click here to submit your story!

Don’t forget to tell new adopters about their 30-day gift of ShelterCare Insurance – it may make the difference between a temporary home and a forever home!

The Pethealth Family

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On Sunday, millions of people around the world will turn on their TVs to watch the 21st century gladiators go head to head in the Superbowl. Giant and Patriot fans alike hope to see their team lift the coveted Lombardi trophy, and, in an effort to take a break from the tension of the game, some may even spend some of their half time show watching the fourth annual Puppy Bowl.

There are however, those who get front row seats to the game who will be hoping that they are not called into action – the medical teams for the Giants and the Patriots and the veterinarians for the puppies. One of the most common injuries for football players is cruciate ligament damage, which is also one of the most common problems seen in veterinary hospitals across the country. This type of injury is so common in football that the NFL permanently abolished the “crack-back” block in an effort to reduce the number of cruciate related mishaps and has funded medical research studies on the topic.

Cruciate injuries are similarly prevalent and expensive in the animal world. In May 2006, Newstat – Veterinary News issued by the American Animal Hospital Association indicated that ” Industry research quotes the financial tally of cruciate disease at $1 billion nationally”. The San Carlos Veterinary Hospital in San Diego coined the phrase “Doggie Football Knee” to describe the condition. (somewhat ironic in a football season, that has seen the Superbowl hopes of the San Diego Chargers undermined by the cruciate ligament injuries of two of their star players: Rivers and Tomlinson).

Cruciate ligament injuries (which are covered under many ShelterCare Pet Insurance Programs) occur when the ligaments that enclose a joint are stretched (sprained) or partially or completely torn. Quick changes of direction while running, such as those that occur in football after a player is hit from the side, or when a running dog slips on a slippery surface cause many cruciate ligament injuries. While cruciate ligament injuries do occur in cats, humans and dogs are commonly affected. In addition, the chances of occurrence are greater in overweight or obese animals.

Cruciate ligament injuries tend to occur very suddenly in humans, however partial tearing is common in dogs resulting in low level lameness that may not cause a pet parent immediate concern. With this type of injury “time is of the essence” as delaying treatment by even a couple of days can allow degenerative and irreversable degenerative disease (arthritis) to set in. Treatment often requires surgery and extended recovery time during which the dog must be kept quiet with limited exercise – a challenge after 10 days when the affected leg usually feels ready to bear some weight. Unfortunately the longer the dog favours the damaged leg, the more stress he puts on the other, resulting in a relatively high chance that the dog will then damage the other knee.

The diagnosis and treatment of cruciate ligament injuries account for 2.23% of all ShelterCare Pet Insurance Program claims for dogs. The average claim submitted for this injury is $1360.37. Encourage your adopters to enroll their new dog in an annual ShelterCare Pet Insurance Program to ensure that they are financially prepared to provide their new family member with the veterinary care that it will need in the event of a “Doggie Football Knee” injury.

The Pethealth Family

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We are delighted to announce the launch of the ‘Advanced Asilomar’ reporting system now available within the PetPoint application. The new advanced module replaces the existing ‘Asilomar Accord’ module introduced in 2006.

A key differentiating factor between the PetPoint Animal Management application and other traditional client server based software applications is that PetPoint enables users to continue with their existing method of reporting while also allowing them to report in the standard format set out under the Asilomar Accord. This functionality is used by administrators to report their data on a monthly, quarterly and annual basis easily and automatically.

Advanced Asilomar is designed to support the more detailed variations of the Asilomar Accord standard, as required by groups such as Maddie’s Fund. However, the Advanced Asilomar system requires no additional work by PetPoint users, provided that they have completed their original mapping of their organization’s unique Intake and Outcome values.

PetPoint users will notice that each intake and outcome screen has been updated to include a new field, called “Asilomar Status.” The choices available are: Healthy, Treatable-Rehabilitatable, Treatable-Manageable, and Unhealthy-Untreatable. Users may assign the appropriate value to each animal when it arrives and when it departs. These values may be updated and tracked throughout each animal’s stay at the organization, therefore providing an accurate profile of the animal while it is under the care of the animal welfare organization.

The animal welfare community in North America has struggled for many years with the fact that each organization tracks its statistics differently. However, as the number of PetPoint users continues to grow (813 licensed users to date), animal welfare organizations are able to access meaningful statistics which can now be published and that give an accurate representation of the state of the industry at any given time. Statistics are also now being released to PetPoint users every other week through the PetPoint Journal – Please call the PetPoint team if you would like your name added to the list.
Existing PetPoint users can contact the help desk for assistance in setting up Advanced Asilomar.

If your organization is not using PetPoint yet we encourage you to call the PetPoint team at 1-866-630-7387 to find out how your organization can benefit from this free animal management system. PetPoint gives the animal welfare community more time and money to what it does best – save lives.

The Pethealth Family

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