Archive for the ‘PetPoint Animal Management System’ Category

Pethealth Inc. is pleased to announce that it has become a lead sponsor of the Atlanta Humane Society’s Humane Emergency Animal Rescue Team (“H.E.A.R.T.”) Mobile, now being used in the south east region of the United States. The agreement runs through 2012.

The Atlanta Humane Society (“AHS”) will be using the vehicle in its own outreach efforts, bringing animals from overcrowded shelters to its own facilities. The AHS completed 5,500 adoptions in 2009, up 15% from 2008. With plans to build a new state of the art 100,000 sq ft facility on 10 acres, which will be the largest in the United States, the AHS is positioning itself to be the leading animal welfare organisation in the United States. To this end, it has also become one of the first animal welfare organisations to put its own vehicles on the road, rescuing and bringing up to 100 adoptable dogs per week from rescued and overcrowded organisations as far away as Louisiana to its own facilities where demand for dogs from those pet owners wishing to adopt currently outstrips its own supply.

“We are very pleased to be assisting Atlanta Humane Society in its initiatives,” said Mark Warren,President and Chief Executive Officer of Pethealth Inc. “In addition to providing financial assistance in the ongoing operations of H.E.A.R.T., we are also working with Atlanta Humane to make sure that all organisations from which it receives pets are also running our PetPoint animal management software. As a SaaS-based application, data and related information on those animals being transferred can be sent by ‘the click of a mouse’ from one organisation to another, thereby eliminating unnecessary paperwork but, more importantly, ensuring that disease and related health issues can be effectively controlled.”

PetPoint is the most widely used animal management software. The application is licensed by over 1,350 animal welfare organisations in the United States and Canada. In 2009 alone, over 1.8-million animal intakes and over 680,000 adoptions were completed by organisations running PetPoint. In return for its financial contribution, Pethealth’s own adoptable search site, petango.com, is now the featured brand on the H.E.A.R.T. Mobile. Petango is the fastest growing adoptable search web site.
In December, over 1-million unique visitors went to petango.com to look for pets to adopt. Additionally, more animal welfare organisations in North America run PetPoint than any other animal management software.  PetPoint also drives content to petango.com, making Petango the only adoptable search site to combine adoptable pet search content exclusively with live data from animal welfare organisations.

“We are very happy to have Pethealth’s support in this initiative,” said Carl Leveridge, President of the Atlanta Humane Society. “Pethealth has become one of our most important partners over the past several years. Their PetPoint animal management application has greatly assisted us and the broader shelter community as a whole and, tied to their 24PetWatch microchip program, they have helped us to create greater efficiencies in our own operations.”

The transfer of adoptable dogs between animal welfare organisations is growing. PetPoint, is assisting other individual shelters as well as the charitable arms of leading retailers in America with their efforts to create greater efficiencies in the transfer of dogs and cats between animal welfare organisations.

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Petango Editor

At the request of many shelters and rescues, we have created a new user role called the Petango Editor.  Users with this role will have the ability to do limited editing of active inventory animals for display on Petango.com and within the Adoptable Search I-frame.  This role should be given individually, with no other user roles applied, to data entry employees or volunteers who need no access to PetPoint other than to work with records displayed on the web.

Learn more here:  http://sms.petpoint.com/help/petango_editor.htm

PetPoint Portfolio Reports are now LIVE!

These reports can be generated from the PetPoint Report Website from within your PetPoint database.  Only those users who’ve had the role of “Executive Contact” added to their record will see this new report option.  The PetPoint Reports Website now shows a new option at the top of the screen with the link to the new Portfolio report for your organization.  Please note, this is for PetPoint SMS users only.

Learn more here:  http://sms.petpoint.com/help/petpoint_portfolio.htm

Care > Exam

The Animal Body Part drop down menu that is available on the Vaccines tab of the Care > Exam screen is now also available on the Procedures and Medications tabs.  If your organization has yet to fill this in with animal body parts you may do so under Admin Options > Add/Edit Field Values.

Learn more here:  http://sms.petpoint.com/help/add_edit_field_value.htm

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At PetPoint, we take great pride in constantly updating and upgrading our software.  January is full of useful updates to the PetPoint software.  Here are some of this month’s updates:

Care > Spay/Neuter

A weight option is now available on the Care > Spay/Neuter Surgery section to record weights of animals prior to surgery.

Care > Exam

Exam Notes Templates now have an Override and Append button, which allows the user to add on to the Exam Notes previously taken with more templates.

Admin Options > Add/Edit Item & Shelter Utilities > Manage Inventory

When searching for Items to edit, there is now an option to search for an item by UPC Code or Item Reference Number.

Admin Options > Add/Edit User

Now administrators can assign a new User Role to only those PetPoint Users they wish to give access to the reports website called ‘Report Access’ which will show the option for Report Website on the Reports drop down menu.

Adoptable Search I-frame

Shelters can now display “featured” or “random” pets within an I-frame as well set the animal details pages to open in a pop-up window.  We’ve also added the “Send to a Friend” widget from Petango.com to the I-frame details pages, so potential adopters can inform friends and family about adoptable pets they’ve spotted on your website.

Reports Website – New & Updated Reports

  • Animal: Care Days Age-Species Crosstab – this new report counts the number of “Animal Care Days” (total days for all active animals in the shelter during time period) between the report Start Date and End Date.
  • Animal: Length of Stay – this updated report can now be run based on Intake Date or Outcome Date ranges.
  • Spay/Neuter Reports –  to utilize the new weight field from the Care > Spay/Neuter screen.

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Designed with Animal Welfare Organizations in mind, this program can generate savings of up to 15% on your current commercial insurance rates.

Commercial Insurance premiums for animal welfare organizations can run as high as $70,000 annually. Saving 15% with PetPoint Commercial Insurance, will allow Animal Welfare Organizations to divert much-needed dollars towards what matters most, finding loving homes for the pets in your shelter.

Underwritten by QBE America with an A+ financial rating from AM Best, (the same Company which underwrites the ShelterCare insurance program) PetPoint Commercial Insurance Program will provide the exceptional coverage you need, at a cost-effective rate.

For More information Contact:

Barry Herold

Pethealth Inc.



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On December 15th, PetPoint software was utilized to aid in the seizure of over 26,000 animals from U.S Global exotics, an exotic animal trader based out of Arlington, Texas.    Three PetPoint users organized the raid; The SPCA of Texas, The Humane Society of North Texas and Arlington Animal Services.   Among the 50 animal welfare employees involved in the raid was Jorge Ortega, Pethealth’s Regional Shelter Outreach Director.


“Pethealth deployed staff to the scene whose assistance was very helpful,” added Ann Barnes, Senior Vice President of Operations for the SPCA of Texas. “Pethealth assisted us by inputting all 26,411 animals into the PetPoint shelter management system so that we could keep the most accurate count of the animals. This is something that would have been impossible for our staff to accomplish in the absence of Pethealth.”

Mr. Ortega recalls the seizure, “Starting early in the morning on Tuesday, the team did not leave the facility until 12:40AM on Wednesday.  Overcrowding in the pens caused horrible conditions for the animals, driving many to starvation”.

Throughout the seizure Mr. Ortega was responsible for:

  • The inventory log for all snakes removed from the second floor of the facility
  • Recording the temperature of most of the animal housing areas
  • Assisting in the capture and removal of snakes, lizards, frogs and some mammals from the facility
  • Moving animals out of the facility and into transport cages.

The data entered into PetPoint later aided in the prosecution of U.S Global Exotics.  Judge Michael Smith of the Arlington Municipal court presided over the hearing to determine if U.S Global Exotics indeed treated the animals in a cruel manner.The court found the facility to be  “seriously understaffed” and  “many of the animals were deprived from basic needs, such as food, water, clean bedding, and heat”.  Poor air quality and overcrowded conditions were also noted as a leading cause of death for hundreds of  animals within the facility.

On January 5th, 2010 the Arlington Municipal Court ordered that U.S Global Exotics sell the animals at a public sale by auction or give the animals to a non-profit animal shelter, pound, or society for their protection.

“This is an incident that has really tested the commitment of those working in animal welfare organizations in the greater Dallas area.  I am delighted that all the organizations that have been involved have risen to the challenge and have shown remarkable strength and stamina in the face of adversity. We are happy to make a small contribution to the effort and are prepared to assist as needed to ensure all these animals are properly housed and cared for.” said Mark Warren, President and CEO of Pethealth Inc.

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A Tale of Two Cities

(with apologies to Charles Dickens)

“It was the best of times, it was the worst of times….. it was the spring of hope, it was the winter of despair…”

Our Pethealth Post this week reflects upon our very own PetPoint Tale of Two Cities each of which experienced its own winter of despair followed by a spring of hope.

Durham Region Humane Society

During the early hours of the morning on December 17th 2008 a major fire broke out at the premises of the Durham Region Humane Society. Burning out of control for several hours the shelter buildings were destroyed with a tragic loss of 160 animals including small animals, 96 cats and 3 dogs. Only 2 cats and 10 dogs survived the fire.

In addition to the devastating loss of life, the Humane Society lost all documentation that had been gathered for cruelty cases that were under investigation. In some cases trial dates had been set but the fire destroyed all the evidence letting perpetrators of animal cruelty go unpunished – it was indeed a sad day for animal welfare.

True to the spirit of the animal welfare community the staff of the Durham Region Humane Society have picked themselves up and are back at the task of providing care for animals in need in the Durham Region. Working out of portable trailers they have taken the decision to start fresh with the help of PetPoint to ensure that should the unthinkable happen again their records will be safely stored offsite.

Galveston Island Humane Society

The story of our second city was reported in our Pethealth Post issued Friday September 19th, 2009 – IKE – the Aftermath.

Unlike the Durham Region Humane Society the Galveston Island Humane Society had the benefit of an early warning about the impending disaster. As the strength of the hurricane increased, staff at the Humane Society were able to take the precautionary measure of moving their animals to alternative facilities, many of which were able to use the PetPoint transfer module to ease the transfer of animals throughout Texas. Those precautionary measures turned out to be lifesaving as the Galveston Island Humane Society facilities were totally destroyed by Hurricane IKE, but no lives were lost.

Temporarily housed in an old dilapidated Police Department building, staff and volunteers picked up, housed, fed, identified and photographed more than 1,000 abandoned and lost pets, making every effort to re-unite them with their families via media announcements and a web site for the reunification of pets. With the cooperation and support of the Houston SPCA, and using the reunification web site which was specially created by PetPoint (in temporary partnership with Pets911.com), most of the animals were claimed by their families, adopted or placed in foster homes.

The shelter continues to operate in its temporary home until a new facility is built. Having had the opportunity to see first hand the unique advantages of the PetPoint animal management system for pre-hurricane transfers and during the post hurricane clean up, the Galveston Island Humane Society has chosen to start again with the daily use of the PetPoint animal management system.

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Those of you who are regular readers of the PetPoint Journal will recall that in our first issue, published August 21 st 2007, we indicated that the intake of animals through shelters using PetPoint was generally evenly split between cats and dogs. While shelter staff generally acknowledge the existence of a “Kitten Season” and the impact that has on intake levels of cats, fewer seem to acknowledge the fact that there is a “Dog Season” as well.

The following graph represents the percentage of dog intakes versus cat intakes on a month by month basis from January 2006 to October 2008. For the purposes of this graph we have used intake data from animals that were surrendered or returned by their owners together with those that were stray; we have not included animals that were designated transferred in, seized, clinic, wildlife or service at intake.

The most noticeable facet of the graph is the regularity of the pattern.

The chart demonstrates a cyclical pattern with higher dog surrenders and returns during the colder months December, January, February, and March (“Dog Season”) and higher cat intakes during the warmer months May, June, July, August, September, and October (“Cat Season”). November and April are the “Cross Over months” where we see equal intakes of cats and dogs.

Animal welfare workers who are responsible for planning, purchasing and staff information sessions can use the cyclical nature of species intakes to plan ahead more effectively.

The winter Cross Over month – November – is the perfect time to remind staff and volunteers of your intake protocols for dogs, including medical and behavioral assessment, preventative care, warning symptoms for communicable diseases, vaccination, identification, quarantine, spay and neuter. Check out your supplies to make sure that you have sufficient supplies and prepared housing facilities for an increase in dog intakes.

Similarly the summer Cross Over month – May – is the perfect time to remind staff and volunteers of your intake protocols for cats, including medical and behavioral assessment, preventative care, warning symptoms for communicable diseases, vaccination, identification, quarantine, spay and neuter. Check out your supplies to make sure that you have sufficient supplies and prepared housing facilities for an increase in cat intakes.

With Dog Season now upon us, don’t forget to check that you have adequate supplies of our Dog-Eared product to make your life easier when cleaning the new dog intakes.

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