Archive for January, 2010

At PetPoint, we take great pride in constantly updating and upgrading our software.  January is full of useful updates to the PetPoint software.  Here are some of this month’s updates:

Care > Spay/Neuter

A weight option is now available on the Care > Spay/Neuter Surgery section to record weights of animals prior to surgery.

Care > Exam

Exam Notes Templates now have an Override and Append button, which allows the user to add on to the Exam Notes previously taken with more templates.

Admin Options > Add/Edit Item & Shelter Utilities > Manage Inventory

When searching for Items to edit, there is now an option to search for an item by UPC Code or Item Reference Number.

Admin Options > Add/Edit User

Now administrators can assign a new User Role to only those PetPoint Users they wish to give access to the reports website called ‘Report Access’ which will show the option for Report Website on the Reports drop down menu.

Adoptable Search I-frame

Shelters can now display “featured” or “random” pets within an I-frame as well set the animal details pages to open in a pop-up window.  We’ve also added the “Send to a Friend” widget from Petango.com to the I-frame details pages, so potential adopters can inform friends and family about adoptable pets they’ve spotted on your website.

Reports Website – New & Updated Reports

  • Animal: Care Days Age-Species Crosstab – this new report counts the number of “Animal Care Days” (total days for all active animals in the shelter during time period) between the report Start Date and End Date.
  • Animal: Length of Stay – this updated report can now be run based on Intake Date or Outcome Date ranges.
  • Spay/Neuter Reports –  to utilize the new weight field from the Care > Spay/Neuter screen.

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Designed with Animal Welfare Organizations in mind, this program can generate savings of up to 15% on your current commercial insurance rates.

Commercial Insurance premiums for animal welfare organizations can run as high as $70,000 annually. Saving 15% with PetPoint Commercial Insurance, will allow Animal Welfare Organizations to divert much-needed dollars towards what matters most, finding loving homes for the pets in your shelter.

Underwritten by QBE America with an A+ financial rating from AM Best, (the same Company which underwrites the ShelterCare insurance program) PetPoint Commercial Insurance Program will provide the exceptional coverage you need, at a cost-effective rate.

For More information Contact:

Barry Herold

Pethealth Inc.



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Pethealth Inc. is pleased to announce that its PetPoint animal welfare organizations will receive nearly  $5,000 in commissions from the first month of sales they have generated from the The Petango Store (www.ThePetangoStore.com).

“We are extremely pleased at the early success of The Petango Store, “ said Mark Warren, President and Chief Executive Officer of Pethealth.  “We especially believe in the value of The Petango Store Partner Program as it will provide a recurring revenue stream for our animal welfare organizations.”

Jan McHugh-Smith, President  & CEO of the San Francisco SPCA added: “Pethealth is continuously finding ways to give back through the products and services they offer.  We appreciate their commitment to promoting the health and welfare of animals.”

“As a foster-based rescue group it’s nearly impossible to sell goods at the time of adoption.  The Petango Store gives our customers great prices on over a thousand different products while our organization gets to benefit from their repeat sales. It’s like having our own virtual pet boutique/pharmacy!”  said Denise Willoughby, President of Luv-a-Pet Rescue.

ThePetangoStore.com has over 1,200 skus available, including well-known brands for flea, tick and heartworm medications, as well as non-prescription products such as DogEared, Vetrin and VetriLean. Also available are a variety of leashes, toys, shampoos and bedding for dogs and cats.

In addition, ThePetangoStore.com has the  unique ability to generate high volume traffic through the Company’s leading edge SaaS-based animal management software application, used by over 1,000 animal welfare organizations in the United States.  The Petango Store is generating additional traffic from the Company’s 24PetWatch micro chipping and Petango.com database of close to 3 million customers via its email marketing programs.  This translates into a significant advantage for The Petango Store in that its cost per customer acquisition is significantly lower than other online pet pharmacy stores.

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On December 15th, PetPoint software was utilized to aid in the seizure of over 26,000 animals from U.S Global exotics, an exotic animal trader based out of Arlington, Texas.    Three PetPoint users organized the raid; The SPCA of Texas, The Humane Society of North Texas and Arlington Animal Services.   Among the 50 animal welfare employees involved in the raid was Jorge Ortega, Pethealth’s Regional Shelter Outreach Director.


“Pethealth deployed staff to the scene whose assistance was very helpful,” added Ann Barnes, Senior Vice President of Operations for the SPCA of Texas. “Pethealth assisted us by inputting all 26,411 animals into the PetPoint shelter management system so that we could keep the most accurate count of the animals. This is something that would have been impossible for our staff to accomplish in the absence of Pethealth.”

Mr. Ortega recalls the seizure, “Starting early in the morning on Tuesday, the team did not leave the facility until 12:40AM on Wednesday.  Overcrowding in the pens caused horrible conditions for the animals, driving many to starvation”.

Throughout the seizure Mr. Ortega was responsible for:

  • The inventory log for all snakes removed from the second floor of the facility
  • Recording the temperature of most of the animal housing areas
  • Assisting in the capture and removal of snakes, lizards, frogs and some mammals from the facility
  • Moving animals out of the facility and into transport cages.

The data entered into PetPoint later aided in the prosecution of U.S Global Exotics.  Judge Michael Smith of the Arlington Municipal court presided over the hearing to determine if U.S Global Exotics indeed treated the animals in a cruel manner.The court found the facility to be  “seriously understaffed” and  “many of the animals were deprived from basic needs, such as food, water, clean bedding, and heat”.  Poor air quality and overcrowded conditions were also noted as a leading cause of death for hundreds of  animals within the facility.

On January 5th, 2010 the Arlington Municipal Court ordered that U.S Global Exotics sell the animals at a public sale by auction or give the animals to a non-profit animal shelter, pound, or society for their protection.

“This is an incident that has really tested the commitment of those working in animal welfare organizations in the greater Dallas area.  I am delighted that all the organizations that have been involved have risen to the challenge and have shown remarkable strength and stamina in the face of adversity. We are happy to make a small contribution to the effort and are prepared to assist as needed to ensure all these animals are properly housed and cared for.” said Mark Warren, President and CEO of Pethealth Inc.

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The first PetPoint summit of 2010 will be located at the Hilton Hotel and Suites Niagara Falls Fallsview.  To learn more about the 2010 PetPoint Summits  – Visit our Summit Homepage.  Here you will find updated venue listings, agendas, speaker bios, past summit info and more.

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